TrexCRM is an all-in-one CRM built by Tek X Solutions for travel agencies. It brings sales, calling, email, WhatsApp, team chat, HR and quality assurance together in one platform, so an agency can run its whole operation from a single login instead of paying for and switching between separate tools.
TrexCRM, powered by Tek X Solutions
TrexCRM is designed around the way travel agencies actually work. Sales teams manage leads and follow-ups, make calls through the built-in SIP dialer (we help clients get their SIP line set up), send email and reply on WhatsApp Business without ever leaving the CRM. Managers see every conversation in one place, and staff talk to each other through internal chat.
Most agencies pay for one tool for email, another for calling, another for WhatsApp, another for team chat and yet another for HR. Customer history ends up scattered, costs keep adding up, and managers have no single view of how their team is performing. TrexCRM replaces that patchwork with one connected system.
Send and receive email inside the CRM, linked to every lead and customer.
Call customers straight from the CRM, with help getting your SIP line set up.
Handle WhatsApp conversations alongside the rest of the customer record.
Internal chat so your team can coordinate without outside apps.
AI that reviews emails, chats and calls to support quality checks.
Attendance tracking, including breaks, for every employee.
Payroll and salary slips generated from the same system.
Role-based permissions and office-IP restrictions keep data secure.
TrexCRM includes AI bots that review emails, chats and calls. Instead of managers sampling a handful of conversations, every interaction can be checked, making quality assurance faster and more consistent.
Employee records and contracts, attendance with breaks, payroll and salary slips all live inside TrexCRM, so HR works from the same data as the rest of the business.
Role-based access means each person only sees what they need, and office-IP access control lets an agency restrict logins to its own offices.
Agencies only pay for Admin, Sales, HR and QA user IDs. Accounts, Ticketing and office support staff get their logins free, so the whole team can use the system without the bill growing with every new hire.
